Meet Our Staff
Our compassionate and effective team of professionals are leading change in our community by engaging volunteers to share their skills in partnership with adults who are driven to succeed.
Program Management Team
Aaron Goyette
Associate Director
414-755-1995
AGoyette@literacyservices.org
Steve Barron
Manager of Credentialing Programs & Chief Examiner
414-344-5878
SBarron@literacyservices.org
Mikelle Bloechl
Manager of Northside Milwaukee Operations
414-755-3245
MBloechl@literacyservices.org
Charles Bradford
Manager of Community Corrections Programs
414-755-3908
CBradford@literacyservices.org
Bianca Johnson-Ortiz
Manager of Adult Education Programs & Chief Examiner
414-344-5878
BJohnsonOrtiz@literacyservices.org
Hannah Lingenfelter
Manager of Waukesha Operations
262-547-7323
HLingenfelter@literacyservices.org
Mike Sengyothinh
Manager of Workforce Development Programs
414-344-5878
MSengyothinh@literacyservices.org
Patrice Vnuk
Manager of ELL Programs
414-344-5878
PVnuk@literacyservices.org
Program & Support Team
Amaya Barker
Volunteer & Special Projects Coordinator
414-344-5878
ABarker@literacyservices.org
Nolan Benson
Community Based Re-Entry Coordinator
414-344-5878
NBenson@literacyservices.org
Autumn Blundon
Waukesha
Support Specialist
262-547-6284
ABlundon@literacyservices.org
Lynn Clark
Adult Education & ELL Instructor
414-344-5878
LClark@literacyservices.org
Hannah Fricke
HSED Instructor
414-344-5878
HFricke@literacyservices.org
Carol Josten
North Division High School
Site Coordinator & Instructor
414-226-5767
CJosten@literacyservices.org
Betsy Kerns
CPT
HSED Instructor
414-226-5637
BKerns@literacyservices.org
Michael Maguire
ELL Instructor
414-226-5485
MMaguire@literacyservices.org
Candace Mckenzie
Silver Spring Neighborhood Center
Program Support Specialist
414-755-3907
CMcKenzie@literacyservices.org
Sarah Mellstrom
ELL Instructor
414-344-5878
SMellstrom@literacyservices.org
Jessie Miller-Carpiaux
Program Support Specialist
& Organizational Evaluator
414-344-5878
JCarpiaux@literacyservices.org
Charlotte Newgord
WRTP/BIG STEP HSED Instructor
414-226-5617
CNewgord@literacyservices.org
Fabian Perez Luevano
Enrollment Support Specialist
414-344-5878
FPerezLuevano@literacyservices.org
David Peters
Milwaukee County Jail
Program Coordinator
414-226-5617
DPeters@literacyservices.org
Iris Piñero
Adult Education Navigator
414-344-5878
IPinero@literacyservices.org
Sherry Prescott
Lead Front Desk Representative
414-344-5878
frontdesk@literacyservices.org
Tiera Taylor
Community Based Re-Entry Coordinator
414-344-5878
TTaylor@literacyservices.org
Administrative Team
Holly McCoy
Executive Director
414-344-5878
holly@literacyservices.org
Tammy Knutson
Director of Finance & Operations
414-344-5878
TKnutson@literacyservices.org
Madison Olig
Director of Development &
Volunteer Engagement
414-344-5878
MOlig@literacyservices.org
Dustin Slane
Director of Marketing & IT
414-344-5878
DSlane@literacyservices.org