Meet Our Staff

Our compassionate and effective team of professionals are leading change in our community by engaging volunteers to share their skills in partnership with adults who are driven to succeed.

 Program Management Team

Aaron Goyette
Associate Director
414-755-1995
AGoyette@literacyservices.org

Steve Barron
Manager of Credentialing Programs & Chief Examiner
414-344-5878
SBarron@literacyservices.org

Mikelle Bloechl
Manager of Northside Milwaukee Operations
414-755-3245‬
MBloechl@literacyservices.org

Charles Bradford
Manager of Community Corrections Programs
414-755-3908
CBradford@literacyservices.org

Bianca Johnson-Ortiz
Manager of Adult Education Programs & Chief Examiner
414-344-5878
BJohnsonOrtiz@literacyservices.org

Hannah Lingenfelter 
Manager of Waukesha Operations
262-547-7323
HLingenfelter@literacyservices.org

Mike Sengyothinh
Manager of Workforce Development Programs
414-344-5878
MSengyothinh@literacyservices.org

Patrice Vnuk
Manager of ELL Programs
414-344-5878
PVnuk@literacyservices.org

 Program & Support Team

Amaya Barker
Volunteer & Special Projects Coordinator
414-344-5878
ABarker@literacyservices.org

Nolan Benson 
Community Based Re-Entry Coordinator
414-344-5878
NBenson@literacyservices.org

Autumn Blundon
Waukesha

Support Specialist
262-547-6284
ABlundon@literacyservices.org

Lynn Clark
Adult Education & ELL Instructor
414-344-5878
LClark@literacyservices.org

Hannah Fricke
HSED Instructor
414-344-5878
HFricke@literacyservices.org

Carol Josten
North Division High School
Site Coordinator & Instructor

414-226-5767
CJosten@literacyservices.org

Betsy Kerns
CPT
HSED Instructor
414-226-5637
BKerns@literacyservices.org

Michael Maguire 
ELL Instructor
414-226-5485
MMaguire@literacyservices.org

Candace Mckenzie
Silver Spring Neighborhood Center
Program Support Specialist

414-755-3907
CMcKenzie@literacyservices.org

Sarah Mellstrom
ELL Instructor
414-344-5878
SMellstrom@literacyservices.org

Jessie Miller-Carpiaux
Program Support Specialist
& Organizational Evaluator
414-344-5878
JCarpiaux@literacyservices.org

Charlotte Newgord
WRTP/BIG STEP HSED Instructor
414-226-5617
CNewgord@literacyservices.org

Fabian Perez Luevano
Enrollment Support Specialist
414-344-5878
FPerezLuevano@literacyservices.org

David Peters
Milwaukee County Jail
Program Coordinator
414-226-5617
DPeters@literacyservices.org

Iris Piñero
Adult Education Navigator
414-344-5878
IPinero@literacyservices.org

Sherry Prescott
Lead Front Desk Representative
414-344-5878
frontdesk@literacyservices.org

Tiera Taylor
Community Based Re-Entry Coordinator
414-344-5878
TTaylor@literacyservices.org

 Administrative Team

Holly McCoy
Executive Director
414-344-5878
holly@literacyservices.org

Tammy Knutson
Director of Finance & Operations
414-344-5878
TKnutson@literacyservices.org

Madison Olig
Director of Development &
Volunteer Engagement
414-344-5878
MOlig@literacyservices.org

Dustin Slane
Director of Marketing & IT
414-344-5878
DSlane@literacyservices.org