Meet Our Staff
Our compassionate and effective team of professionals are leading change in our community by engaging volunteers to share their skills in partnership with adults who are driven to succeed.
Program Management Team
Aaron Goyette
Associate Director
414-755-1995
aaron@literacyservices.org
Steve Barron
Manager of Credentialing Programs & Chief Examiner
414-344-5878
steve@literacyservices.org
Charles Bradford
Manager of Community Corrections Programs
414-755-3908
charles@literacyservices.org
Bianca Johnson-Ortiz
Manager of Adult Education Programs
414-344-5878
bianca@literacyservices.org
Mike Sengyothinh
Manager of Workforce Development Programs
414-344-5878
mike@literacyservices.org
Patrice Vnuk
Manager of ELL Programs
414-344-5878
patrice@literacyservices.org
Program & Support Team
Niamani Beckley
Office Support Specialist
414-344-5878
niamani@literacyservices.org
Mikelle Bloechl
Silver Spring Neighborhood Center
Site Coordinator
414-755-3245
mikelle@literacyservices.org
Collin Diemert
ELL Program Coordinator
414-463-8820
collin@literacyservices.org
Christopher Ingham
Information Technology Administrator
414-344-5878
christopher@literacyservices.org
Carol Josten
North Division High School
Site Coordinator
414-226-5767
carol@literacyservices.org
Betsy Kerns
CPT
HSED Instructor
414-226-5637
betsy@literacyservices.org
Ginger Kinyon
Racine
HSED Instructor
414-226-5951
gingerk@literacyservices.org
Chad Kline
YouthBuild
HSED Instructor
414-344-5878
ckline@literacyservices.org
Hannah Lingenfelter
Waukesha Center Site Coordinator
262-547-6284
hannahl@literacyservices.org
Nicole Ludmer
ELL Instructor
414-226-5485
nicole@literacyservices.org
Sarah Mellstrom
MPS
ELL Instructor
414-344-5878
sarah@literacyservices.org
Jessie Miller-Carpiaux
Program Support Specialist
414-344-5878
jessie@literacyservices.org
Charlotte Newgord
WRTP/BIG STEP HSED Instructor
414-226-5617
charlotte@literacyservices.org
Madison Olig
Manager of Development & Volunteer Engagement
414-344-5878
madison@literacyservices.org
David Peters
Milwaukee County Jail
Program Coordinator
414-344-5878
david@literacyservices.org
Caitlin Petersen
MPS Site Coordinator
& Organizational Evaluator
414-755-3907
caitlin@literacyservices.org
Iris Piñero
Enrollment Support Specialist
414-226-5840
iris@literacyservices.org
Sherry Prescott
Lead Front Desk Representative
414-344-5878
frontdesk@literacyservices.org
Administrative Team
Holly McCoy
Executive Director
414-344-5878
holly@literacyservices.org
Chad Knezel
Director of Development & Volunteer Engagement
414-226-5357
chad@literacyservices.org
Tammy Knutson
Director of Finance & Operations
414-344-5878
tammy@literacyservices.org
Dustin Slane
Director of Marketing & IT
414-344-5878
dustin@literacyservices.org