Meet Our Staff
Our compassionate and effective team of professionals are leading change in our community by engaging volunteers to share their skills in partnership with adults who are driven to succeed.
Program Management Team
Aaron Goyette
Associate Director
414-755-1995
aaron@literacyservices.org
Steve Barron
Manager of Adult Education Programs
414-226-5817
steve@literacyservices.org
Kelly Fox
Manager of Waukesha Programs & Organizational Evaluation
414-344-5878
kelly@literacyservices.org
Patrice Vnuk
Manager of ELL Programs
414-344-5878
patrice@literacyservices.org
Program & Support Team
Margarita Blandon
Program Support Specialist
Downtown ELL
414-344-5878
margarita@literacyservices.org
Mikelle Bloechl
Site Coordinator
Silver Spring Neighborhood Center
414-463-8820
mikelle@literacyservices.org
Robin Brisco
Office Support Specialist
Downtown Center
414-344-5878
robin@literacyservices.org
Heidi Friedrichs
Program Support Specialist
Waukesha Center
262-547-7323
heidi@literacyservices.org
Jennifer Ivie
Program Support Specialist
Downtown ABE
414-344-5878
jennifer@literacyservices.org
Bianca Johnson-Ortiz
Program Coordinator
Downtown ABE
414-344-5878
bianca@literacyservices.org
Carol Josten
Site Coordinator
North Division High School
414-267-5171
carol@literacyservices.org
Betsy Kerns
Program Support Specialist
Silver Spring Neighborhood Center
414-226-5637
betsy@literacyservices.org
Ginger Kinyon
HSED Instructor
Racine
414-226-5951
gingerk@literacyservices.org
Ger Lor
Technology Administrator
414-755-3908
ger@literacyservices.org
Charlotte Newgord
Youthbuild HSED Instructor
WRTP/BIG STEP Milwaukee
414-226-5617
charlotte@literacyservices.org
Madison Olig
Volunteer Engagement & Events Coordinator
414-344-5878
madison@literacyservices.org
David Peters
Program Coordinator
Downtown ASE
414-344-5878
david@literacyservices.org
Caitlin Petersen
Site Coordinator
South Divison High School
414-902-8388
caitlin@literacyservices.org
Sherry Prescott
Lead Front Desk Representative
Downtown Center
414-344-5878
frontdesk@literacyservices.org
Susan Stanford
Program Support Specialist
Layton Center
414-463-8820
susan@literacyservices.org
Adriana Vázquez
Site Coordinator
Layton Center
414-463-8822
adriana@literacyservices.org
Pa Nou Xiong
Program Support Specialist
South Division High School
414-902-8388
panou@literacyservices.org
Administrative Team
Holly McCoy
Executive Director
414-344-5878
holly@literacyservices.org
Chad Knezel
Director of Development & Volunteer Engagement
414-226-5357
chad@literacyservices.org
Tammy Knutson
Director of Finance & Operations
414-344-5878
tammy@literacyservices.org
Dustin Slane
Director of Marketing & IT
414-344-5878
dustin@literacyservices.org