Manager of Corrections & Reentry Education Programs

The Manager of Corrections & Reentry Education Programs is responsible for overseeing the daily operations of LSW’s adult education and training programs at Milwaukee County Jail (MCJ), multiple Department of Corrections (DOC) facilities in Fox Lake and Racine, and the Milwaukee Community Reentry Center.

Providing direct supervision of the MCJ Program Coordinator and two Community-Based Reentry Coordinators, the Manager oversees all student and volunteer activities including, but not limited to, recruitment, enrollment, assessment, scheduling, instruction, recordkeeping, and ongoing case-management. While daily tasks are usually carried out by the Coordinators, the Manager may need to assist during high-need times of the year, such as the beginning or end of a semester. The Manager also works closely with the Manager of Adult Education Programs to ensure that enrolled students have the resources and materials necessary to complete a GED or HSED while incarcerated, while making appropriate referrals to supportive services aligned with specific career pathways. The Manager serves as an intermediary between LSW, DOC, MCJ, WRTP|BIG STEP, federal and state-funded programs, and other partner agencies in the community to conduct outreach and manage referrals according to the guidelines of those relationships.  The Manager is also responsible for contributing to the organization-wide collection, management, and analysis of data to be used for reporting and program evaluation.

This position is assigned to multiple correctional facilities and subject to the necessary background checks, fingerprinting, and security training required of the role. We are seeking someone who is comfortable working in a predominantly male correctional environment and able to adhere to facility policies regarding security and supervision of individuals in custody.

ELL Program Support Specialist

The Program Support Specialist (PSS) assists in all areas of programming within LSW with a focus on student and tutor activities in the English Language Learning (ELL) department and the Headquarters location. This includes providing instructional support and guidance for volunteer tutors; the training of volunteer tutors; student and tutor matching; proctoring student assessments; ensuring accuracy of records; ongoing case management; facilitating conversation groups and digital literacy labs; supporting volunteer and professional instructors; and providing a safe, clean, and welcoming environment for staff, learners, and visitors. The PSS contributes to program and curriculum development, the development and implementation of Personal Education Plans, and the promotion of wraparound services for adult students. The PSS will provide supplementary coverage and project support for all LSW programs and sites as needed. The PSS reports directly to the Manager of ELL Programs and works closely with the Manager of Adult Education Programs and other program staff based out of the Headquarters location. This position requires flexible scheduling with evening availability as well as travel between sites in the Milwaukee area. Occasional collaborative and/or recruitment opportunities may arise on Saturdays.