Employment Opportunities

Literacy Services of Wisconsin (LSW) holds a historic leadership role in the adult literacy landscape of Wisconsin. Founded in 1965, Literacy Services is one of the oldest 501(c) 3 non-profit literacy organizations in the area and has developed a powerful one-on-one learning partnership model which empowers undereducated and disadvantaged adults to improve their knowledge and skills to reach for their dreams. 

Available Positions

Program Support Specialist (SSNC)

The Program Support Specialist (PSS) assists in all areas of programming within LSW with a focus on student and tutor activities in Adult Education (AE) and Credentialing programs, which includes High School Equivalency Diploma (HSED) and General Educational Development (GED) certifications. The PSS provides support and guidance for volunteer tutors; student and tutor matching; proctors student assessments; ensures accuracy of records; case management; facilitates learning labs; and provides a safe, clean, and welcoming environment for staff, learners, and visitors. The PSS contributes to program and curriculum development, the implementation of Personal Education Plans, and the promotion of wraparound services for adult students. The PSS reports directly to the Silver Spring Site Coordinator and is primarily located at the Silver Spring Neighborhood Center location, although travel between sites in the Milwaukee area may be required. This position requires flexible scheduling with some evening availability. Occasional collaborative and/or recruitment opportunities may arise on Saturdays.

Waukesha Program Support Specialist

The Waukesha Program Support Specialist is responsible for assisting in all areas of LSW’s Adult Education and English language learning programming with a focus on student and tutor activities and refugee support services. This includes recruitment and outreach efforts, proctoring student assessments; screening for refugee status, matching students with tutors; implementing Personal Education Plans; ongoing case management; delivering classroom-based instruction (in-person and virtual); program/curriculum development; ensuring accuracy of data; meeting participation goals; and providing a safe, clean, and welcoming environment for staff, learners, and visitors. The Waukesha Program Support Specialist works with volunteer tutors by providing support, feedback, guidance, and occasional in-service trainings on an as-needed basis. This position serves as a resource and point person for staff, adult students, and refugees across all LSW programs, providing individual case management and facilitating internal or external referrals as appropriate.

Equal Opportunity

Literacy Services of Wisconsin serves a socially and culturally diverse community. We strive to build a team of employees which is similarly rich in diversity. Literacy Services of Wisconsin is an Equal Opportunity Employer. It is our policy to make all personnel decisions without discriminating on the basis of race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin and any other protected status.